PRIVACY
Privacy Policy
What we collect, why we collect it, and how you stay in control of your business and customer data.
Overview
Get Every Invoice Paid (“we”, “us”) is a subscription service that helps businesses follow up on their own unpaid invoices. This policy explains what information we handle, why, and the choices you have. We wrote it in plain language; if anything is unclear, email support@geteveryinvoicepaid.com.
We act in two roles. For your account details (who you are, how you pay us), we decide how that data is used. For the invoice and customer data you connect or import, we process it on your behalf and only to provide the service to you.
Information we collect
Account information
Your name, email address, business name, timezone, and the settings you choose for your workspace and team.
Invoice and customer data
Invoices you connect (for example from Stripe), import by CSV, or send through the API: invoice numbers, amounts, due dates, status, and your customers’ business names, contact names and email addresses.
Reminder activity
A record of every reminder we send on your behalf, delivery status, bounces, and — where the recipient’s email client reports them — opens and clicks, including visits to the payment link in a reminder.
Billing information
Subscription payments are processed by Stripe. Card data is handled by Stripe; we never see or store full card numbers. We keep a record of your plan, billing status and invoices from us.
Technical information
Basic logs such as IP address, browser type and the pages you use, which we need to run, secure and troubleshoot the service.
How we use information
- To monitor your invoices, send the reminders you configure, and stop them when payment is detected.
- To show you dashboards, activity history and reports about your receivables.
- To bill your subscription and enforce plan limits.
- To keep the service secure, prevent abuse, and fix problems.
- To contact you about your account, important changes, and support requests.
What we don't do
- We don’t sell personal information.
- We don’t contact your customers for our own purposes, and we don’t market to them.
- We don’t use your customers’ data to build profiles or share it with advertisers.
Storage and security
Data is stored in a relational database, every connection to the service uses HTTPS, credentials for connected integrations are encrypted, and each business’s data is isolated from every other business’s. Read more on our Security page.
Retention and deletion
We keep your data while your account is active. Activity history is kept for the period included in your plan. You can export your data at any time.
You can delete your account or your whole organization from Settings. When you do, your workspace data is deleted from the live service; residual copies in backups are removed as those backups expire. You can disconnect any integration at any time, which stops further syncing.
If you received a reminder
Reminders are sent by the business that issued your invoice, using Get Every Invoice Paid. That business decides what is sent and is responsible for its content. Every reminder includes a link to opt out of further reminders. For questions about the invoice itself, please contact the business that sent it. For questions about your data, you can also email support@geteveryinvoicepaid.com.
Your choices and rights
Depending on where you live, you may have rights to access, correct, export or delete personal information, or to object to certain processing. Most of this is self-serve in Settings. For anything else, email support@geteveryinvoicepaid.com and we’ll respond within a reasonable time.
Changes to this policy
If we make material changes, we’ll update this page and notify account owners by email before they take effect.